Thinking about switching to solar but unsure what to ask before signing on the dotted line? Choosing the right installer isn’t just about price—it’s about trust, quality, and long-term value.
To help you make a confident decision, it’s important to ask the right questions early on. From equipment details to financing and warranties, understanding every part of the process is key.
This blog covers the essential questions to ask solar companies before you sign a contract so you can avoid surprises and invest wisely.
Let’s start!
What Are The Essential Questions to Ask Solar Companies Before You Sign a Contract?
Before committing to any solar installation, it’s crucial to ask the right questions to avoid future regrets. The right installer should be transparent, reliable, and offer solid value for your investment.
Here’s your guide to the essential questions to ask solar companies before you sign a contract, covering all the key areas you should consider.
Questions About the Installer
When choosing a solar provider, experience matters. Ask how long the company has been in business and how many systems they’ve installed so far. Confirm if they are NABCEP-certified and request their business license number to verify credibility.
It’s also smart to ask for references from at least three past customers. If they use subcontractors, find out how they ensure consistent quality and accountability across all installations.
Questions About Solar Equipment
The type and quality of solar equipment used can make a huge difference in long-term savings and performance. Ask why they’ve chosen the specific panels and inverters for your project, and whether they’re suitable for your home or business.
Confirm warranty details for all major components, including panels and inverters. It’s also helpful to check if other customers have had issues with the equipment, and what their experiences were like. Ask who your point of contact will be in case something goes wrong, and whether you’ll need extras like battery storage or protective covers against animals.
Questions About Cost and Solar Financing Options
Cost is one of the biggest factors in any solar decision. Ask whether you’re eligible for solar tax credits or other government incentives that could lower your upfront costs. Clarify if the full amount must be paid upfront or if there are payment plans available.
It’s important to ask how long it will take to recover your investment through energy savings. Find out what assumptions the installer uses about rising energy costs and whether they offer different financing options.
Lastly, check if solar payments could increase over time and whether installing panels could affect your property value.
Questions About the Solar Installation Process
Once finances are sorted, the next step is the actual installation. Ask the installer to explain the process step-by-step, including what equipment will be used and how your home will be affected.
It’s essential to get a timeline for completion and know what happens if they run behind schedule. Ask what guarantees they provide for their work, and importantly, what steps they’ll take if problems like leaks occur months after the panels are installed.
Questions About the Future of Solar
After installation, you’ll want to be sure you’re getting the full benefit of your investment. Ask how you can track the energy your panels generate over time. If the panels don’t meet the promised output, what happens then? Also, ask about panel removal if future roof repairs are needed.
Understand the warranty terms if a panel breaks due to weather or manufacturing faults. If you plan to expand your system or move house while still paying it off, it’s essential to understand your options. These are essential questions to ask solar companies before you sign a contract if you want lasting value and peace of mind.
Conclusion
Choosing the right solar provider starts with asking the right questions. From checking installer credentials to understanding equipment, financing, installation timelines, and long-term support, being informed can save you stress, time, and money. By covering these essential questions to ask solar companies before you sign a contract if you want lasting value and peace of mind, you’re more likely to end up with a reliable system that fits your needs and budget.
Still have questions or need expert guidance? Contact My Power today for honest advice, quick responses, and high-quality solar solutions customised to your home or business. We’re here to make solar simple.
FAQs
1. What certifications should a reputable solar installer have?
A trustworthy solar installer should possess certifications such as the NABCEP (North American Board of Certified Energy Practitioners) and be licensed to operate in your area. These credentials ensure they meet industry standards and have undergone rigorous training.
2. How can I verify the experience of a solar company?
Inquire about the number of installations they’ve completed, especially in your locality. Additionally, ask for references or case studies to assess their track record and customer satisfaction.
3. What warranties should I expect with a solar installation?
Typically, you should receive a product warranty (covering equipment defects) and a workmanship warranty (covering installation issues). Ensure you understand the duration and coverage of each.
4. How do I know if the quoted price includes all costs?
Request a detailed breakdown of the quote, including equipment, installation, permits, and any additional fees. This transparency helps avoid unexpected expenses later on.
5. What financing options are available for solar installations?
Many companies offer various financing options, including loans, leases, and power purchase agreements. Discuss these with your installer to determine the best fit for your financial situation.
6. How quickly can My Power respond to my solar inquiries?
At My Power, we prioritise prompt communication. Our team typically responds to inquiries within 24 hours, ensuring your questions are addressed swiftly and efficiently.